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Repair and parts ordering

    Identification

    First Name*
    Last Name*
    Address*
    City*
    Postal Code*
    Phone*
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    Repair and parts ordering

    Are you already a customer with us?*
    If you are not a customer with us, we need information about your certification plate. The certification plate is located on the back, side, or underneath the appliance.
    Type of Wood Heating Appliance*
    Brand*
    Model*
    Serial number*
    Attach your photos (if needed)
    Description of the broken part*
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